Your company inbox

Your company can send and receive real email from its own address: yourhandle@mail.skarmy.ai. The Inbox page is where you read, write, and approve what goes out.

​

Before you start

Nothing to set up — the address is provisioned when you first need it. You can change the handle in Settings → Company → Email.

​

The page

Select Inbox in the sidebar. The header shows your company’s address. Below it:

• New email — a composer that folds out inline, for writing as your company.
• Conversations — every thread, newest first.

A counter under the composer reads how many of today’s sends you have left. Empty state: No conversations yet. Share {your address} or send your first email.

​

Let Skarmy draft it

Two ways Skarmy helps with the writing:

• Write it — in the composer, Skarmy drafts a subject and body for a new message, or a reply grounded in the recent thread. You edit and send.
• Agent drafts — automations like Inbox catch-up leave reply drafts waiting in the thread. You approve or discard each one.

​

Your handle

The part before @mail.skarmy.ai is your handle. Rules: Change it in Settings → Company → Email.

​

Limits

​

If sending gets paused

Email providers penalise addresses that bounce or get marked as spam, so Skarmy protects your address: one spam complaint, or five bounces within a week, pauses sending while things are looked into. You see:

Sending is paused for this address while we look into delivery problems. You can still receive and read email.

Receiving is never paused. If this happens and you believe it is a mistake, contact support.

​

Verify

• The header shows your address.
• A test email sent to your address from your personal account appears in Conversations.
• Your reply arrives back.

​

Troubleshooting

​

Next